Australian | Award Winning | Sustainable | Ethical

Shipping Policy

Delivery of Matchett Productions and Big Sissy Foods goods is currently only available within Australia.  If you wish to delivery Internationally, please contact us via: for a quote to be provided.

Please note that a flat shipping fee of $15.00 AUD applies to any orders.  Goods are dispatched on a weekly basis and delivery times will vary depending on your location within Australia.

If you require Express or Courier Delivery of your goods, please kindly advise us at and we will endeavour to accommodate you.  Please note that additional charges will be incurred for this service.

If you do not receive your parcel within 10 working days or you have received incorrect or missing items, please contact us at Matchett Productions & Big Sissy Foods do not take any responsibility for late delivery or non-delivery due to incorrect or incomplete information provided to us at the time of ordering.

Please ensure that all address details have been entered correctly.  It is the customers responsibility to ensure that all delivery addresses and details provided to Matchett Productions & Big Sissy Foods are correct.

If your delivery information provided is incorrect, Matchett Productions & Big Sissy Foods reserves the right to pass on to the customer any additional costs that may be incurred as a result.

Customer Reviews

“Just wanted to say how much we have enjoyed your products. I purchased a hamper from you for my husband for Father’s Day and it was fantastic. We have made some of the recipes from the cookbook and they were so delicious and so easy. All of my family just love the Storm dressing – there is nothing like it. Thank you” Robyn